Rental Agreement
This is a binding agreement between CyberButler Rentals LLC (“Company,” “We,” “Us”) and the customer named in the booking confirmation (“Customer,” “You”).
1. Definitions
Equipment means one (1) Tesla Optimus humanoid robot, its charging station, accessories, batteries, software, firmware, and related components supplied by the Company. Property means the delivery address in the booking confirmation. Rental Period means the start and end date/time in the booking confirmation.
2. Parties
By accepting this Agreement, Customer represents that Customer has full legal capacity and authority to enter into this binding contract.
3. Equipment and Rental Grant
Company grants Customer a limited, non-exclusive, non-transferable, revocable right to use the Equipment solely at the Property during the Rental Period for personal, non-commercial hospitality and concierge purposes. Title remains with Company (or its lessors/suppliers). Customer shall not copy, modify, reverse-engineer, decompile, disassemble, jailbreak, or create derivative works of any software or firmware.
4. Rental Period and Property
The Equipment must remain inside the Property at all times during the Rental Period. Changes of address or extensions require Company approval in writing (email acceptable) and may incur fees.
5. Acceptance of Agreement
By checking the acceptance box, clicking “I Agree & Complete Booking,” providing an electronic signature, or accepting delivery of the Equipment, Customer acknowledges that Customer has carefully read, understood, and voluntarily agrees to be legally bound by every term of this Agreement.
6. Payment, Deposit, Cancellation & Fees
All payments are processed securely through Stripe (or such other processor as Company may designate). Customer authorizes Company to charge the payment method on file for all amounts due under this Agreement, including rental charges, taxes, refundable security deposits, damage charges, late fees, and other amounts.
Cancellation policy:
- More than 14 days before scheduled delivery: Full refund of amounts paid, less a 3% non-refundable processing fee.
- Between 7 and 14 days before scheduled delivery: 50% refund of the total booking amount.
- Less than 7 days before delivery, or no-show / failure to accept delivery: No refund (100% retained as liquidated damages).
Late payment of any balance may result in cancellation without refund and/or a late fee of $150.
7. Delivery, Setup, Pickup and Inspection
Delivery and pickup windows are 9:00 AM – 6:00 PM local time on the scheduled dates. An adult 18+ must be present. Joint visual inspections and a Delivery Condition Report may be completed at delivery and pickup. Company may photograph or video-record the Equipment and delivery area for documentation.
8. Customer Representations
- Customer is at least 18 years of age and has full legal capacity;
- Booking information is true, accurate, and complete;
- Customer has the right to authorize delivery and use at the Property;
- Customer will maintain required insurance (Section 15);
- Customer will not permit unsupervised use by persons under 18.
9. Use, Supervision, Care and Restrictions
Use the Equipment only as a personal concierge / hospitality assistant inside the Property. Supervise at all times, especially around children, pets, or vulnerable persons. Keep the Equipment charged and in a safe state. Outdoor use, balconies, pools, beaches, rain, extreme temperatures, or wet/hazardous environments are prohibited.
10. Prohibited Conduct
- Unsupervised use by anyone under 18;
- Tasks beyond manufacturer capabilities (heavy lifting over ~10 lbs / 4.5 kg, cooking, climbing, vehicles, sharp objects, etc.);
- Modifying, disassembling, jailbreaking, or installing unauthorized software;
- Illegal, unsafe, harassing, defamatory, or sexually explicit use;
- Medical, legal, financial, or professional advice via the Equipment;
- Recording or interacting with third parties without required consent;
- Removing the Equipment from the Property without written permission;
- Any use that voids warranties or creates unreasonable risk.
Violation allows Company to terminate the rental, disable or retrieve the Equipment, and retain payments as liquidated damages. Customer remains liable for excess damage and losses.
11. Assumption of Risk, Release, Waiver and Hold Harmless
To the fullest extent permitted by Florida law, Customer voluntarily assumes all risks associated with use of the Equipment, including personal injury, property damage, death, emotional distress, or privacy invasion, whether caused by ordinary negligence of the Company, the Equipment, Tesla, Inc., or otherwise. Customer releases and forever discharges CyberButler Rentals LLC, its members, managers, officers, employees, agents, contractors, insurers, and Tesla, Inc. from liability arising out of the rental, delivery, use, operation, or possession of the Equipment, except to the extent caused by Company’s gross negligence or willful misconduct.
12. Indemnification
Customer agrees to indemnify, defend, and hold harmless CyberButler Rentals LLC, its members, managers, officers, employees, agents, contractors, and Tesla, Inc. from claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from Customer’s use or misuse of the Equipment, breach of this Agreement, injury or property damage during the Rental Period, violation of law, or third-party claims from Customer’s acts or omissions.
13. Damage, Loss, Theft, Deductible and Financial Responsibility
Customer is fully financially responsible for damage, loss, theft, or excessive wear during the Rental Period, up to full replacement cost. Ordinary wear and tear from normal indoor concierge use is excluded. A minimum deductible of Five Thousand Dollars ($5,000) applies to any damage claim. Customer authorizes charges to the payment method on file. Theft or total loss requires immediate notice to Company and law enforcement.
14. Video, Data Recording and Privacy Consent
The Equipment may continuously record video, audio, sensor, and operational data for safety, security, performance, training, and dispute resolution. By accepting this Agreement, Customer expressly consents to such recording and to Company’s collection, use, storage, and processing of resulting data in accordance with applicable law and Company’s Privacy Policy. Customer is responsible for notices and consents to household members and guests who may be recorded. Company may remotely monitor status and issue safety commands (including emergency stop or return-to-dock).
15. Insurance Requirements
Throughout the Rental Period, Customer shall maintain comprehensive general liability insurance (or homeowners/renters liability) with limits of not less than One Million Dollars ($1,000,000) per occurrence. Insurance shall be primary and does not limit Customer’s liability.
16. Limitation of Liability and Disclaimer of Warranties
The Equipment is provided “as is” and “as available” with no warranties of any kind. Company’s total aggregate liability shall not exceed the total amount actually paid by Customer for the applicable rental. Company is not liable for indirect, incidental, consequential, special, punitive, or lost-profits damages.
17. Force Majeure
Neither party is liable for delay or failure caused by events beyond reasonable control (including natural disasters, pandemics, government orders, supply-chain issues, or Tesla unavailability). If force majeure prevents delivery for more than seven (7) consecutive days, either party may cancel and Company shall refund amounts for the undelivered period (less non-refundable processing fees).
18. Termination and Remedies
Company may terminate immediately upon material breach. Customer shall make the Equipment available for pickup. Survival applies to release, indemnification, limitation of liability, and governing law.
19. Governing Law, Venue, Jury Waiver and Attorneys’ Fees
Florida law governs. Disputes are resolved exclusively in state or federal courts in Orange County, Florida. Customer knowingly waives any right to a jury trial. The prevailing party may recover reasonable attorneys’ fees and costs.
20. Miscellaneous
This Agreement, with the booking confirmation, is the entire agreement. Electronic acceptance (checkbox / “I Agree & Complete Booking” / delivery acceptance) is a valid electronic signature under the Florida Electronic Signature Act and the federal ESIGN Act. Notices may be sent by email to addresses on file.
END OF AGREEMENT (v3.1)
By completing the booking and/or accepting delivery, Customer acknowledges that Customer has read this entire Agreement, understands it, and agrees to be bound by its terms.